Shipping
We offer free shipping to all our available markets and aim to dispatch all orders within 24 hours during business days.
Once your order is shipped, we will send you a shipment confirmation email with a tracking link.
Sweden
Delivery options: Postnord Ombud (Free)
Delivery time: 1-3 business days
Denmark
Delivery options: DHL Express (Free)
Delivery time: 1-3 business days
EU (Except for Sweden)
Delivery options: DHL Express (Free)
Delivery time: 1-3 business days
UK
Delivery options: DHL Express (Free)
Delivery time: 1-3 business days
We ship your package according to Incoterm Delivery Duty Paid (DDP), meaning that you will not be charged any additional duty costs on your orders or returns.
Please note that the delivery time can vary depending on the amount of orders and other conditions that STAND STUDIO cannot help. If your delivery takes longer than expected please contact us at [email protected] and we will help you further.
For all non-collected packages a 15,5 EUR/175 SEK/115 DKK/12,5 GBP fee will be debited.
Returns
After your order has been delivered you have 14 days to withdraw your purchase in our online shop if you wish to return a product. The return is free*, just follow the steps below.
1. Pack the items you wish to return securely in the original box or similar. The product has to be in unused condition with all labels attached for the return to be granted.
2. Register your return here.
2. You will receive a confirmation email together with further information on how to proceed with the return.
The payment/credit will be refunded when we have received your return. We process returns within 14 working days of receiving them. Please note that your return may be affected during peak periods (e.g. holidays and new releases).
*Note that the free return policy only applies if you use the provided return label and return it correctly, according to the instructions in the e-mail you will receive in step 2. STAND STUDIO will not pay any additional delivery costs if you return the order to us in any other way.
If you have any further questions regarding your return, please reach out to us at [email protected].